Returns

Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of receipt for a refund or exchange.

Eligible Items

The following items are eligible for return:

• Prints that are damaged during shipping
• Prints that do not match the description
• Items received in incorrect quantities

Non-Returnable Items

The following items cannot be returned:

• Custom or commissioned works
• Items that have been damaged due to misuse
• Items returned after the 30-day return period
• Items without original packaging

Return Process

To initiate a return, please follow these steps:

1. Contact us within 30 days of receipt to request a return authorization
2. Provide your order number and reason for return
3. Package the item securely in its original packaging
4. Ship the item back to the address provided
5. Once received and inspected, we will process your refund or exchange

Refund Processing

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

Damaged Items

If you receive a damaged item, please contact us with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.

Exchanges

We are happy to exchange items for different sizes or variations, subject to availability. Please contact us to arrange an exchange.

Contact Us

For questions about returns or to initiate a return, please contact us at:

Email: contact@designwyretailer.world
Phone: +1 (718) 623-7200
Address: Brooklyn, NY 11238, United States

Policy Updates

We reserve the right to update this Returns at any time. Changes will be posted on this page with an updated revision date.